Privacy policy

Privacy policy for the use of the Takasho Co., Ltd. website

The information on this page details how we use your personal data when you use the www.takasho-global.com website, which are maintained and operated by ‘Takasho Co. Ltd’ (hereinafter ‘Takasho’).

What is Personal Data?
‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

1. Accountability and Contact

Your personal data will be processed by Takasho Co. Ltd

Takasho Co. Ltd,
Minami-Akasaka 20-1
Kainan
Wakayama
642-0017 JAPAN

Tel: +81-73-486-4128
[email protected]

Data Protection Officer:

Ryu Mochizuki
Sulzbacher Str. 199
71522 Backnang
Germany
[email protected]

If you request disclosure of personal data held by the Takasho, we will disclose it without delay in accordance with laws and regulations, and our internal regulations.

If you request correction, addition, deletion, or suspension of use of your personal data held by the Takasho, we will conduct the necessary investigation without delay and respond appropriately in accordance with laws and regulations and the Company’s internal regulations. This will include confirming that the request is from the data subject themselves or a legally authorised representative.

2. Your Obligation to Provide Data

There is no legal or contractual obligation for you to provide data. When using the website and the online shop, you will only be asked to provide the personal data, and agree to any processing that is necessary for you to use the website and to conclude any contract. Without providing this data you will be unable to use the website or conclude a contract.

3. Scope of Data Collection

When acquiring personal information directly from you in writing or on the web, we will clearly indicate the purpose of use each time, and may include but is not limited to:

  1. To provide a website service and complete contracts (see sections 3. a,b,c below)
  2. To deliver materials and catalogues requested by customers
  3. To deliver prizes in campaigns
  4. To provide information by direct mail, e-mail
  5. To contact customers for after-sales service, maintenance, and other reasons
  6. To respond to opinions and requests received in relation to our company or our products.
  7. To view members-only pages on the site
  8. For shipping and contacting, when we are entrusted with the handling of personal information in connection with receiving consignments such as product shipments from our contractors.

We may be required to process data to assist law enforcement or respond to legal/regulatory inquiries.
Any statistical materials such as questionnaires will be processed and used in such a way that individual customers cannot be identified.
The Company will not provide personal information to a third party without your consent. This shall not apply to cases where personal information is provided to outsourcing contractors such as delivery companies in order to achieve the conclusion of a contract.

 
a) Use of the Website(s)

We generally collect the following data, which your browser transmits in order to enable you to use the website.

These are:

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access Status/HTTP Status Code
  • Amount of data transferred
  • Website from which the request comes
  • Browsers
  • Operating system and its interface
  • Browser software language and version
 
b) Contacting Takasho

When you contact Takasho by e-mail or via the contact form, the following personal data is also collected, which we receive from you directly or via persons commissioned by you:

  • Name (if provided)
  • Telephone number (if provided)
  • e-mail address
  • Data about the communication content and other data that arise in the course of the communication

In these circumstances, no data is generated independently by Takasho and Takasho does not process data or categories of data that it receives from third parties. 

 

c) Use of cookies

When you use the website, you will be asked to consent to having ‘Cookies’ stored on your computer.

Cookies are small text files that are stored on your hard drive in the browser you are using. Cookies allow certain information to flow between your computer and our website.

Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall, for example allowing items you add to your basket to be remembered so you can check out.

This website uses cookies to the following extent:

Transient cookies (temporary use)
Persistent cookies (temporary use)
Third party cookies (from third parties)
Flash cookies (permanent use)

Transient cookies are automatically deleted when you close your browser. These include in particular the session cookies.

These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to the website. The session cookies are deleted when you log out or close the browser.

Persistent cookies are automatically deleted after a specified period, which can vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

The cookies above collect the following data:

  • Session ID
  • Quantity and products in the shopping cart

  

First-party cookies are those set directly by the Takasho website. Third-party cookies are set by a domain other than the one you are visiting. Third party cookies are found when a website incorporates elements from other sites, such as images, social media plugins or advertising.

You can configure your browser settings according to your wishes and refuse to accept third-party cookies or all cookies. However, by refusing you may then not be able to use all the functions of this website.

Flash cookies support Adobe Flash Plug Ins, which are found in videos and website adverts. They are similar to Transient Cookies in the content they collect, i.e remembering your computer when you return to a website.

This stored information is stored separately from any further data given to us. In particular, the data from the cookies are not linked to your other data.

d) Third Party Services

In order for the functionality of our website to perform properly we use the following third party services:

  • Website is made with WordPress using Elementor and Elementor Pro
  • Borlabs Cookie plugin for cookie consent
  • Google Analytics
  • Microsoft Clarify
  • Youtube Videos
  • Font Awesome Icons via Elementor
 
e) Use of Google Analytics

If you have given your consent to Cookies, Google Analytics will be used on this website. Google Analytics is a web analytics service and enables an analysis of your use of the website. We use this information, for example, to identify improvements to our services.

Google Analytics collects the following data:

  • Session ID
  • IP address
  • The type of visitor. Here the tool collects data on the regional origin and on the operating systems and end devices used to access the website.
  • The origin of the traffic: In this segment, Google Analytics stores referring websites and provides information on which social networks visitors come from. If an AdWords account is linked to the Analytics account, data from the advertising program can also be imported.
  • User behaviour: In this category, Google Analytics registers not only landing pages, click paths, but also bounce rates and the time spent on individual subpages.

On this website Google Analytics has been expanded to include IP anonymization in order to ensure that IP addresses are recorded anonymously.

Your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies in your browser software settings. In this event you may not be able to use all functions of this website in full.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by Google by downloading and installing the browser plug-in available under the following link:
http://tools.google.com/dlpage/gaoptout?hl=de

4. Purpose and legal basis of data processing

We process your personal data in accordance with the provisions of the European General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and the Federal Data Protection Act (BDSG) for various purposes. In principle, the purposes of processing are: Processing to initiate contractual relationships (Art. 6 Para. 1 lit. b GDPR), to protect legitimate interests (Art. 6 Para. 1 lit. f GDPR), to fulfil a legal obligation (Art. 6 Para. 1 lit. c GDPR), based on your consent (Art. 6 Para. 1 lit. a) GDPR). Further details on the purpose of data processing can be found in the table below:


Purpose / legitimate interest
Data processed or categories of data
Legal basis(s)
Use of the website IP address, date and time of the request, time zone difference to GMT, content of the request (specific page), access status/HTTP status code, amount of data transferred in each case, website from which the request comes, browser, operating system and its interface, language and version of the browser software. Art. 6 par. 1 lit f GDPR
We use cookies to identify you for subsequent visits if you have an account with us. Otherwise, you would have to log in again for each visit. The data is also used to ensure the usability of the online shop. Session ID (Transient Cookies); Consent Cookie (Flash Cookies) (determines whether cookie notice must be displayed) Art. 6 par. 1 lit. a GDPR
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

Data collected by Google Analytics:
· Session ID
· IP address

The type of visitors:
Here, the tool collects data on regional origin and on the operating systems and end devices used to access the website.

The origin of traffic:
In this segment, Google Analytics stores referring websites and provides information on which social networks visitors come from. If an AdWords account is linked to the Analytics account, data from the advertising programme can also be imported.

The behaviour of users on the website:
In this category, Google Analytics registers target pages, click paths, bounce rates and the time spent on individual sub-pages.
Art. 6 par. 1 lit. a GDPR
Detection and defence against cyber attacks. The data is used to ensure stable and secure use of the website and the online shop. IP address, user name, password, content of the request (specific page), date and time of the request Art. 6 par. 1 lit f GDPR
Processing of a contact by the user Name (if given), telephone number (if given), e-mail address, communication content Art. 6 par. 1 lit f GDPR
Consent management (administration of declarations of consent and revocation under data protection and fair trading law) Declarations on data protection law Art. 6 par. 1 lit. c GDPR
Data subject rights management (processing of requests from data subjects for information, correction, deletion, restriction of processing and data portability in order to fulfil the data subject’s rights under data protection law) All data or categories of data that are the subject of the respective request. Art. 6 par. 1 lit. c GDPR

5. Storage Periods

The personal data of the users will only be kept for as long as they are needed to carry out the purposes listed in section 3.

In addition, Takasho is subject to various reporting and documentation obligations, including those from the German Commercial Code (HGB) and the Fiscal Code (AO). The retention and documentation periods specified there are up to ten years.

Finally, the storage period is also assessed according to the statutory limitation periods, which, for example, can be up to thirty years according to §§ 195 et seq. of the German Civil Code (BGB), whereby the regular limitation period is three years.

The data sent by us due to the use of Google Analytics will be automatically deleted after 14 months. Data that has reached the end of its retention period is automatically deleted once a month.

6. Transfer of Data to Third Country Servers

The information generated by the Google Analytics cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On Takasho’s website Google Analytics has been expanded to include IP anonymization.

The parent company of the Google group of companies, Google LLC, is itself and its wholly owned US subsidiaries certified under the Privacy Shield Principles. The EU Commission has issued an adequacy decision regarding the Privacy Shield.

7. Automated Decision-Making in Individual Cases

We do not make any decisions based on automated processing in accordance with Art. 22 GDPR.

8. Profiling

Profiling is any type of automated processing of personal data that consists of using this data to analyse or predict certain personal aspects. Your data will not be used to create a profile (profiling).

9. Rights of the Data Subject

Under Article 15 GDPR, you have the right to view your information. Under Article 16 GDPR, you have the right to have incorrect information rectified. Under Article 17 GDPR, the right to the erasure of your data. Under Article 18 GDPR, you have the right to restrict the processing of your data and under Article 20 GDPR you have the right to data portability.

To exercise your rights, you can contact the offices listed above in Section 1. Accountability and Contact.

Insofar as your personal data is processed to safeguard our legitimate interests in accordance with Article 6 Paragraph 1 Letter f) GDPR, you can object to this processing in accordance with the legal requirements in Article 21 GDPR. Further information on your right of objection can be found at the end of this data protection information in the “Information on your right of objection according to Article 21 DSGVO”.

You can revoke your consent at any time by preventing the storage of cookies in your settings, however, in this case you will not be able to use all functions of this website in full.

In addition, there is a right of appeal to a data protection supervisory authority (Article 77 GDPR) if you believe that your personal data is not being processed lawfully. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy. The data protection supervisory authority responsible for our company is:

State Commissioner for Data Protection and Freedom of Information Baden-Württemberg.

 

Information About Your Right of Objection – Article. 21 General Data Protection Regulation (GDPR)

You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data relating to you, which is based on Article 6 (1) (f) of the GDPR (data processing on the basis of a balance of interests). to insert this also applies to any profiling based on this provision within the meaning of Article 4 No. 4 GDPR.

If you file an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

The objection can be made in any form and should be addressed to the offices specified in the data protection information above in Section 1. Accountability and Contact.

 

Your Rights Under CCPA

For residents in California, Takesho handles your data following the regulations of the CCPA, specifically the following:

  • The right to know what personal information is collected by the business about you, who collected it and why it was collected. You make two requests free of charge in a 12-month period and you have the right to know:

(1) the categories and/or specific pieces of personal information we have collected, (2) the categories of sources for any personal information, (3) the purposes for which Takasho uses that information, (4) the categories of third parties with whom the Takasho discloses the information, and (5) the categories of information that Takasho sells or discloses to third parties.

  • You have the right to have your collected personal information deleted and request that any of Takasho’s service providers do the same.
  • You have the right to opt-out of the sale of personal information (if applicable) and your information can no longer be used unless you reauthorise the use if your data.
  • The right to opt-in to the sale of personal information of consumers under the age of 16 (if applicable).
  • The right to be treated without discrimination for exercising any of these rights.
  • You also have the right to initiate private action for data breaches.

The CPRA creates two additional rights:

  • The right to correct personal information that is inaccurate
  • The right to limit the use and disclosure of sensitive personal information

 

An requests can be made in any form and should be addressed to the offices specified in the data protection information above in Section 1. Accountability and Contact.

Last revised date: March 20, 2023